​Division 10 Personnel

414-963-8700

Code 8182

 
Location Milwaukee, WI

 

Job Description

                                                               Customer Care One Representative

Our client is one of the nation’s leading manufacturing companies, based in the Milwaukee area. This employer is currently interviewing qualified candidates for a key position on the customer service team. The hired individual will have the opportunity to work remotely.

The Customer Care Representative will respond to lower-level inquiries via phone and email. This may include escalating requests and concerns to department managers or team leads as appropriate. This person will enter customer information into the database, maintain accurate contact lists and create filing systems for various reports. It is essential that this person ensure customers receive a timely and quality response to their inquiry.

Duties include entering customer information into the databases, answering low level customer concerns and questions, and maintaining contact lists. This person will also maintain a filing system, submit, or reconcile various reports, and provide information by answering questions/requests.

The ideal candidate will ensure that customers receive a timely and quality response to their inquiry.

Qualifications include:

• High School or equivalent experience.
  
• Two or more years of customer service experience in a call center environment.
  
• Strong interpersonal, verbal, and written communication skills.
  
• The ability to work a flexible schedule, including evenings and Saturdays.
  

If you are interested in this position, please send resumes to info@division10personnel.com. All inquiries are handled in a confidential manner.

Available Positions