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Chief Operations Officer — Real Estate Operations

Job Status:

Our client is a municipal department in the Milwaukee area. They are seeking a dynamic and experienced Chief Operations Officer (COO) to join their team for a key role in their Housing Management department.

As a key member of the leadership team, the Chief Operations Officer will oversee various aspects of Real Estate Operations, including development, property management, asset management, and compliance. The position involves strategic planning, organizational development, and overseeing daily operations in Housing Management, Maintenance, Real Estate Development, and Capital Fund Programs.


  • Provide day-to-day leadership, policy direction, development, property management, asset management, and compliance, and supervision to Real Estate Operations teams.
  • Directly supervise PH Leasing and compliance, Affordable Leasing and Compliance, Business, and Compliance Analyst.
  • Continuously monitor and evaluate the organization’s property management portfolio, development projects, and pipeline under the direction of the Board and Executive Director (ED).
  • Collaborate with the CFO to monitor real estate operating budgets, implement continuous quality assurance, and ensure optimal allocation of resources.
  • Foster a success-oriented, data-driven, team-building culture within Real Estate Operations.
  • Develop and implement operating policies and procedures, present them to the ED and Board, and monitor their implementation and compliance.
  • Contribute to the development of grant applications, redevelopment plans, and resource needs.
  • Facilitate investor, lender, and state agency relations, ensuring compliance with agreement, regulations, reporting requirements, and capital account planning.
  • Manage relationships with external firms to ensure compliance with policies, laws, and regulations.
  • Monitor compliance with federal, state, and local regulations in each functional program area.


  • Bachelor’s degree in Business or related field; 10-12 years of related experience, or an equivalent combination of education and experience.
  • Strong understanding of applicable federal, state, and local laws, rules, and regulations.
  • Proficiency in computers and related software.
  • Knowledge of asset management concepts, housing programs, Section 8 programs, and grant requirements.
  • Strong interpersonal and communication skills; Independent decision-making and problem-solving.
  • Budgetary principles, grant requirements, and financial acumen.

If you are interested in joining a dynamic team, please send resumes to info@division10personnel.com. All inquiries are handled in a confidential manner.