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Senior Housing Assistant Certification Specialist Lead

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Join a dynamic team as a Senior Housing Assistant Certification Specialist Lead, contributing to the success of our housing programs. This pivotal role involves performing technical and support tasks with a deep understanding of housing program operations, requirements, rules, and regulations. The Senior Housing Assistant Certification Specialist Lead will be instrumental in overseeing day-to-day operations, ensuring compliance, and providing crucial support to residents.


  • Assist the Program Manager in overseeing day-to-day operations, fostering a team environment with an open communication culture.
  • Prioritize and assign work, ensuring timely completion of annual recertifications and interims.
  • Conduct eligibility interviews, compute tenant rent/income accurately, and maintain records for timely recertification, adjusting tenant files as needed.
  • Verify documentation using the State Wage and Information Collection Agency (SWICA) and the Enterprise Income Verification (EIV) system.
  • Communicate regularly with clients, the public, and staff in person, via email, and by phone.
  • Collect, update, and edit tenants’ information for submission to the Public Housing Information Center (PIC).
  • Prepare written correspondence related to client terminations.
  • Perform standard support tasks, including collecting and updating tenant information, receiving mail, and related duties.
  • Participate in tenant/applicant orientation sessions on procedures.
  • Execute leases and contracts, ensuring compliance with laws and regulations.
  • Provide assistance to applicants, staff, and others, explaining program eligibility requirements and resolving issues.
  • Prepare payments using computer spreadsheets and specialized housing industry software for submission to accounting.


  • Associate’s degree in a related field; or 1-3 years of related experience; or an equivalent combination of education and experience.
  • Knowledge of Housing programs, Lease and contract requirements, and Federal, state, and local laws, rules, and regulations
  • Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint).
  • Ability to Interpret rental contracts, monitor contracts and leases for compliance, and prepare correspondence.
  • Excellent written & verbal communication skills; organizational skills, attention to detail; strong interpersonal skills.

Salary Range: $20-23/hr.

If you are interested in joining a dynamic team, please send resumes to info@division10personnel.com. All inquiries are handled in a confidential manner.