Location: Oshkosh, WI
Patient Follow Up Representative
Our client, one of Wisconsin’s largest healthcare organizations in the Milwaukee Area, is currently interviewing candidates for a Patient Follow Up Representative to join the team.
This individual will assist patients and providers by supporting the coordination of care processes across regional department lines. The Patient Follow Up Representative will accept incoming calls and assist each individual appropriately based on the expressed need of the caller.
Duties for this position include documenting call encounters by using on-line information systems during the call, completing all necessary forms, and verifying and updating the database with patient and physician information. This individual will also monitor and maintain department supply inventories. Other tasks that this individual will perform are assisting in outbound referral follow-up calls to facilities, physicians, and clinical staff on all referrals and transfers.
To apply for this job, please send resumes to email@example.com. All inquiries are handled in a confidential manner.