Our client is a major manufacturer with strong roots in the Milwaukee marketplace. This company is interviewing candidates to join their team in the Customer Service Operations department as a Service Warranty Administrator.
The Service Warranty Administrator will be responsible for ensuring the quality and timeliness of warranty claims and document processing, requiring strong decision-making skills and interaction with various stakeholders. This position will require interaction with the dealer network and technical service teams. Interaction will be primarily via phone.
Responsibilities:
- Reviewing and responding to electronic inquiries from our dealer network.
- Timely and accurate processing of recall entries.
- Processing credit inquiries.
- Direct follow-up with our dealer network.
- Daily processing of warranty claims.
- Assisting with any clerical needs as directed by Warranty Lead.
Qualifications:
- Associate’s degree or equivalent required.
- Knowledge of auto/motorcycle manufacturing.
- Experience with AS400 system.
- Proficiency in Microsoft Office (Word, Excel).
- Excellent verbal and written communication skills.
- Good interpersonal and organizational skills; ability to multitask.
If you are interested in joining a dynamic team, please send resumes to info@division10personnel.com. All inquiries are handled in a confidential manner.